Requirements
Forwarding only works if your sending domain has been validated. Check this in the domain settings before you continue.
How to forward a newsletter
You'll find the Forward button in three places:
- In the action menu (three dots) of the campaign list
- On the campaign page itself
- On the contact card of a contact
Steps:
- Open the sent campaign and click Forward, or use the action menu in the campaign list.
- Paste the email addresses into the window (maximum 25 at a time).
- Review what will happen for each address:
- Addresses that already received the email are indicated separately. Check them if you still want to include them.
- Unsubscribed and bounced addresses will not receive the email, regardless of what you check.
- Addresses that are not yet a contact in Xendy are listed separately.
- Click Forward to confirm.
A contact without a first name will receive the email with "Hi," instead of "Hi {first name},". This won't prevent the forward from being sent.
What you'll see afterwards
After forwarding, a Forwarded block appears on the campaign page with an overview of the forwarded addresses. The Sent tile also shows how many emails were forwarded.
Security rules
- Forwarding requires a validated sending domain.
- An address that has already been forwarded to in the past 5 minutes will not receive anything additional. This prevents duplicate sends when clicking in quick succession.
Frequently asked questions
No. Unsubscribed and bounced addresses are automatically skipped and will not receive the email, even if you paste them into the window.
Xendy will indicate this separately in the forward window. You can still include the address; it will then be created as a new contact.
No, the maximum per session is 25 addresses. If you want to reach more addresses, you can repeat the forwarding process.
Click View contact in the forward window. This opens the Blocked contacts page with the address already filled in the search field.
