An email bounce means an email wasn't delivered. There are two types:
You don't have to do anything yourself. Xendy automatically recognizes the type of bounce and immediately takes the appropriate action:
Blocked contacts can be found under Blocked contacts in the left menu. They will no longer receive any emails.
A low bounce rate means your emails are seen as more trustworthy by providers like Gmail and Outlook. That increases the chances of your emails landing in the inbox instead of the spam folder.
Xendy automatically recognizes whether it concerns a temporary (soft bounce) or permanent (hard bounce) issue. In both cases, the address is blocked immediately upon the first bounce and the contact receives the status Bounced. In the case of a spam complaint, the contact is also blocked immediately, with the status Complaint. You don't need to do anything yourself.
A low bounce rate means your emails are seen as more trustworthy by providers like Gmail and Outlook, so your emails are more likely to land in the inbox instead of spam.
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