When you create a new account, Xendy reviews your account before you can send for the first time. This is a one-time review. You don't need to submit anything yourself; the review starts automatically.
While the review is in progress, you'll see a notification or status in your account. Once the review is complete, you can send your first email or automation.
The review usually doesn't take long. Use the time to get your account ready:
The "Getting Started" guide (the question mark in the interface) walks you through each of these steps.
Yes. The review only blocks actually sending. In the meantime, you can build emails, set up automations, and import contacts.
This varies by account. You can see the current status in your account. You don't need to do anything; Xendy will let you know when you can start sending.
Contact Xendy through the usual support channels. You can also schedule a call via the invitation email you receive after creating your account.
To send emails through Xendy, your domain needs to be verified with DNS records. These make sure your emails land in the inbox and not in the spam folder.
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